Last updated: February, 2019

Policy
We aim to make our website accessible to the widest possible number of individuals seeking to buy our wine or learn more about the tasting room and winery.

“Accessible” means that people with disabilities have independent and timely access to and use of a product or system, in some instances with the help of assistive technologies. Assistive technologies include adaptive hardware, software and devices which increase, maintain, or improve the functional capabilities of individuals with disabilities.

Penguin Bay Winery has adopted the Worldwide Web Consortium Web Content Accessibility Guidelines (WCAG) as its goal for our website. The guidelines and success criteria of WCAG are organized around the following four principles which lay the foundation for users with disabilities to access and use web content:

• Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
• Operable – User interface components and navigation must be operable.
• Understandable – Information and the operation of user interface must be understandable.
• Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

Implementation Guidelines
Penguin Bay Winery will make good faith efforts, subject to the requirements and exceptions of the applicable laws, to bring our website into conformance with WCAG standards.

Accessibility Contact Information
If you have any questions or concerns about the accessibility of our website, please contact us by email (info@penguinbaywinery.com) or by phone (607.403.0029).

Upon receiving a report of a potential accessibility issue, we will determine if the service or information provided by the website can be made accessible. If possible, we will make a good faith effort to implement changes.

If it is not possible to make the service or information accessible, or if doing so would constitute an undue burden or fundamental alteration, we will engage with you about alternative methods for providing the service or information, and will try our best to provide an equally effective alternative service or format.